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MUNICIPAL
PERFORMANCE MEASUREMENT PROGRAM
(MPMP)
The Municipal
Performance Measurement Program
was introduced for the 2000
reporting year. Under this program,
municipalities are required
to collect specific data on
nine core service areas that
includes water, wastewater,
solid-waste management, land-use
planning, local-government administration,
roads, transit, fire and police.
The municipality
submits this data to the province
and reports the results to their
taxpayers either through direct
mail, the property tax bill,
ads in local newspapers or posted
on their web site. The data
collected will measure the efficiency
(cost) and effectiveness (quality)
of local service delivery and
will allow the municipality
to compare their own performances
from year to year and in relation
to other municipalities. There
are certain factors though,
such as population, geography,
age of infrastructure and accounting
practices that influence the
reported results and cause differences
in the data from municipality
to municipality.
Service
Improvements for year 2009
TOWNSHIP
OF WHITEWATER REGION |
MUNICIPAL
PERFORMANCE MEASURERS
REPORT |
| EFFICIENCY |
|
YEAR |
YEAR |
|
| |
|
|
|
|
| DEPARTMENT |
COST PER UNIT |
2009 |
2008 |
EFFICIENCY +/- |
| |
|
|
|
|
| Administration |
% of Budget |
15.60% |
16.40% |
Decreased by 0.80% |
| |
|
|
|
|
| Protection |
COST PER UNIT |
2009 |
2008 |
EFFICIENCY +/- |
| Fire |
Per $1000
Assessment |
$0.65 |
$0.55 |
Increased by $0.10 |
| Police |
Per person |
$92.97 |
$75.58 |
Increased by $17.39 |
| |
|
|
|
|
| Roadways |
COST PER UNIT |
2009 |
2008 |
EFFICIENCY +/- |
| Paved |
Per paved lane KM |
$632.00 |
$1,372.79 |
Decreased by
$740.79 |
| Unpaved |
Per unpaved lane KM |
$1,775.63 |
$1,217.45 |
Increased by
$558.18 |
| Winter Control |
Per lane KM winter
maintained |
$858.50 |
$619.22 |
Increased by
$239.28 |
| Winter Event
Responses |
|
53 |
89 |
Decreased by 36 |
| |
|
|
|
|
| Water |
COST PER UNIT |
2009 |
2008 |
EFFICIENCY +/- |
| Waste Water –
Treatment & Disposal |
Per megalitres |
$457.95 |
$511.25 |
Decreased by $53.30 |
| Drinking Water –
Treatment & Disposal |
Per megalitres |
$N/A |
$1,727.12 |
|
| |
|
|
|
|
| Solid Waste |
COST PER UNIT |
2009 |
2008 |
EFFICIENCY +/- |
| Garbage Collection |
Per Household |
$53.30 |
$51.96 |
Increased by $1.34 |
| Garbage Disposal |
Per Household |
$67.71 |
$85.02 |
Decreased by $17.31 |
| Solid Waste
Diversion |
Per Household |
$29.51 |
$31.23 |
Decreased by $1.72 |
| Solid Waste
Management |
Per Household |
$150.51 |
$168.21 |
Decreased by $17.70 |
| |
|
|
|
|
| Parks &
Recreation |
COST PER UNIT |
2009 |
2008 |
EFFICIENCY +/- |
| Parks |
Per Person |
$12.38 |
$9.61 |
Increased by $2.77 |
| Recreation Programs |
Per Person |
$34.43 |
$15.21 |
Increased by $19.22 |
| Recreation
Facilities |
Per Person |
$5.33 |
$22.39 |
Decreased by $17.06 |
| Recreation &
Parks Fac. |
Per Person |
$39.75 |
$37.61 |
Increased by $2.14 |
| |
|
|
|
|
| Library Services |
COST PER UNIT |
2009 |
2008 |
EFFICIENCY +/- |
| Library Services |
Per Person |
$17.46 |
$12.57 |
Increased by $4.89 |
| Library Services |
Per Library Use |
$1.65 |
$1.33 |
Increased by $0.32 |
| |
|
|
|
|
| |
|
|
|
|
| EFFECTIVENESS |
|
YEAR |
YEAR |
|
| DEPARTMENT |
|
2009 |
2008 |
EFFECTIVENESS +/- |
| Police |
|
|
|
|
| Violent Crime |
Total # of Actual
Incidents |
20 |
25 |
Decreased by 5 |
| Property Crime |
Total # of Actual
Incidents |
80 |
107 |
Decreased by 27 |
| Crime Rate for
Other crimes |
Total # of Actual
Incidents |
19 |
14 |
Increased by 5 |
| Other crimes (such
as traffic) |
Total # of Actual
Incidents |
119 |
146 |
Decreased by 27 |
| Youths Crimes |
Total # of Actual
Incidents |
Not available |
Not available |
Not available |
| |
|
|
|
|
| Roadways |
|
2009 |
2008 |
EFFECTIVENESS +/- |
| Adequacy of Roads |
Number of paved
Lane KM rated good |
59 |
159 |
Decreased by 100 |
| Winter control |
Number of winter
events that met standards |
100% |
100% |
No change |
| |
|
|
|
|
| Waste Water |
|
2009 |
2008 |
EFFECTIVENESS +/- |
| Waste Water
Connections |
Number of Backed up
connections |
3 |
3 |
No change |
| Bypasses Treatment |
Megalitres of
Untreated wastewater |
35.210 |
4 |
Increased by 31.21 |
| |
|
|
|
|
| Water |
|
2009 |
2008 |
EFFECTIVENESS +/- |
| Water Breaks |
Number of Water
breaks |
13 |
4 |
Increased by 9 |
| |
|
|
|
|
| Solid Waste |
|
2009 |
2008 |
EFFECTIVENESS +/- |
| Diversion of Solid
Waste |
Tonnes of waste
diverted |
441 |
483 |
Decreased by 42 |
| |
|
|
|
|
| Library |
|
2009 |
2008 |
EFFECTIVENESS +/- |
| Library uses |
Per population |
63,757 |
61,680 |
Increased by 2,077 |
| |
|
|
|
|
| Recreation &
Parks Fac. |
|
2009 |
2008 |
EFFECTIVENESS +/- |
| Participating Hours |
Registered Programs |
840 |
840 |
No Change |
| Total hours for
drop-in |
|
100 |
100 |
No Change |
| Participating hours
for Rec Programs |
|
990 |
990 |
No Change |
A
comparison of 2007 and 2008
Performance Measures is archived
here
A
comparison of 2006 and 2007
Performance Measures is archived
here
A
comparison of 2005 and 2006
Performance Measures is archived
here
The 2004
Performance Measures are archived
here
The
2003 Performance Measures
are archived
here
The 2002 Performance Measures
are archived
here (PDF)
A comparison of
2002 and 2003 Performance Measures
is available
here (PDF)
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