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44 Main Street
Cobden, Ontario
K0J 1K0
(613) 646-2282
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info@whitewaterregion.ca
 
 
Municipal Performance Measurement Program

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MUNICIPAL PERFORMANCE MEASUREMENT PROGRAM (MPMP)

The Municipal Performance Measurement Program was introduced for the 2000 reporting year. Under this program, municipalities are required to collect specific data on nine core service areas that includes water, wastewater, solid-waste management, land-use planning, local-government administration, roads, transit, fire and police.

The municipality submits this data to the province and reports the results to their taxpayers either through direct mail, the property tax bill, ads in local newspapers or posted on their web site. The data collected will measure the efficiency (cost) and effectiveness (quality) of local service delivery and will allow the municipality to compare their own performances from year to year and in relation to other municipalities. There are certain factors though, such as population, geography, age of infrastructure and accounting practices that influence the reported results and cause differences in the data from municipality to municipality.

TOWNSHIP OF WHITEWATER REGION
MUNICIPAL PERFORMANCE MEASURERS REPORT

Service Improvements for year 2004

The Township of Whitewater Region continues to improve services for its citizens. This report details how we've improved services in the various areas

General Government:

The Township has improved its collection policies and have reduced the tax arrears. Even with difficult economic times for the agricultural community due to various reasons, our collection of taxes has improved. Notices of unpaid taxes have been sent out regularly. Several properties with more than 3 years in arrears has been sold and the taxes collected.


Protection Services:

Fire:

The cost per $ 1,000 Assessment has been reduced, the Township has acquired better equipment, more public relation with regards to fire prevention such as smoke alarms and the fire fighters have received better training.

Barriers to further improvement:

  • The increased cost of purchasing new and updated equipment
  • The cost of training personnel to conform to Provincial Legislation

Policing

Crime rate has increased considerably and policing costs have increased considerably

Barriers to further improvement

  • Every year the cost of providing police protection increases by approximately 17%

By-Law Enforcement:

Animal Control and building permits have been improved. More dog licenses have been sold and building permits have been issued therefore increasing assessment base for Township.


Transportation

Unpaved Roads

The operating costs for unpaved roads have increased. Higher operating costs such as increased fuel cost and higher equipment repairs in order to keep an aging fleet on the road contributes to increased operating expenses. Township has adopted a policy to reduce the use of dust suppressants. Instead of applications on the whole road, dust suppressants are applied only where residences exist.

Winter Control

The operating costs for winter maintenance of roadways per lane kilometre maintained in winter increased by 24%. Plowing routes were changed to obtain a more efficient way of snow removal. However increased operating costs and more severe storms increased the cost.

What barriers are there to further improvements

  • Investment in additional staff training is required to take advantage of new winter control technology.
  • Cost of replacing aging truck fleet
  • Restriction of the Employees' union agreement for call out time prior to regular starting time and avoiding paying overtime.


Environmental Services - Waste Management

The cost of solid waste disposal has been reduced. Shortly after amalgamation in 2001 the Township introduced curb side waste collection for the whole Township with household waste to be placed in a specially marked bag. As residents adapted to this new concept, we experienced increased recycling and decreased waste taken to the landfill site. The Township also purchased own equipment to cover solid waste.

What barriers are there to further improvements

  • The lack of a market for certain materials limits the ability to increase the recyclable collection further.
  • Increasingly strickter environmental laws with regards to operating landfill sites such as conducting studies has increased the cost of operating the landfill sites.

 

A comparison of 2008 and 2009 Performance Measures is archived here
A comparison of 2007 and 2008 Performance Measures is archived here
A comparison of 2006 and 2007 Performance Measures is archived here
A comparison of 2005 and 2006 Performance Measures is archived here
The 2004 Performance Measures are archived here
The 2003 Performance Measures are archived here
The 2002 Performance Measures are archived here (PDF)
A comparison of 2002 and 2003 Performance Measures is available here (PDF)