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MUNICIPAL
PERFORMANCE MEASUREMENT PROGRAM
(MPMP)
The Municipal
Performance Measurement Program
was introduced for the 2000
reporting year. Under this program,
municipalities are required
to collect specific data on
nine core service areas that
includes water, wastewater,
solid-waste management, land-use
planning, local-government administration,
roads, transit, fire and police.
The municipality
submits this data to the province
and reports the results to their
taxpayers either through direct
mail, the property tax bill,
ads in local newspapers or posted
on their web site. The data
collected will measure the efficiency
(cost) and effectiveness (quality)
of local service delivery and
will allow the municipality
to compare their own performances
from year to year and in relation
to other municipalities. There
are certain factors though,
such as population, geography,
age of infrastructure and accounting
practices that influence the
reported results and cause differences
in the data from municipality
to municipality.
Service
Improvements for year 2006
TOWNSHIP
OF WHITEWATER REGION |
MUNICIPAL
PERFORMANCE MEASURERS
REPORT |
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|
EFFICIENCY |
|
YEAR |
YEAR |
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|
DEPARTMENT |
COST
PER UNIT |
2005 |
2006 |
EFFICIENCY
+/- |
|
|
|
|
|
Administration |
%
of Budget |
15.10% |
15.90% |
Increased
by 0.8% |
|
Protection: |
COST
PER UNIT |
2005 |
2006 |
EFFICIENCY
+/- |
Fire |
Per
1000 Assessment |
$0.72 |
$0.63 |
Decreased
by $0.09 |
Police |
Per
household |
$89.77 |
$91.38 |
Increased
by $1.61 |
|
Roadways |
COST
PER UNIT |
2005 |
2006 |
EFFICIENCY
+/- |
Paved |
Total
paved lane Km |
$1,370.84 |
$1,485.79 |
Increased
by $114.95 |
Unpaved |
Total
unpaved lane Km |
$1,215.72 |
$1,317.67 |
Increased
by $101.95 |
Winter
Control |
Total
winter maintained |
$621.27 |
$673.84 |
Increased
by $52.57 |
Winter
Event Responses |
|
75 |
82 |
Increased
by 7 |
|
Water |
COST
PER UNIT |
2005 |
2006 |
EFFICIENCY
+/- |
Waste
Water |
Per
megalitres |
$516.76 |
$413.86 |
Decreased
by $102.90 |
Drinking
Water |
Per
megalitres |
$1,366.65 |
$947.48 |
Decreased
by $419.17 |
|
Solid
Waste |
COST
PER UNIT |
2005 |
2006 |
EFFICIENCY
+/- |
Garbage
Collection |
Per
household |
$46.78 |
$47.13 |
Increased
by $0.35 |
Garbage
Disposal |
Per
household |
$56.18 |
$74.09 |
Increased
by $17.91 |
Solid
Waste Diversion |
Per
household |
$36.13 |
$38.03 |
Increased
by $1.90 |
Solid
Waste Management |
Per
household |
$139.10 |
$159.25 |
Increased
by $20.15 |
|
Parks & Recreation |
COST
PER UNIT |
2005 |
2006 |
EFFICIENCY
+/- |
Parks |
Total
Population |
$12.77 |
$9.60 |
Decreased
by $3.17 |
Recreation
Programs |
Total
Population |
$11.13 |
$11.26 |
Increased
by $0.13 |
Recreation
Facilities |
Total
Population |
$16.15 |
$15.97 |
Decreased
by $0.18 |
Recreation & Parks
Fac. |
Total
Population |
$40.05 |
$36.83 |
Decreased
by $3.22 |
|
Library
Services |
COST
PER UNIT |
2005 |
2006 |
EFFICIENCY
+/- |
Library
Services per person |
Total
Population |
$9.67 |
$12.57 |
Increased
by $2.90 |
Library
Services per use |
Total
Population |
$1.37 |
$1.77 |
Increased
by $0.40 |
|
EFFECTIVENESS |
|
|
|
Effectiveness
+/- |
Police |
|
2005 |
2006 |
|
Violent
Crime |
Per
1,000 persons |
24 |
27 |
Increased
by 3 |
Property
crime |
Per
1,000 persons |
63 |
121 |
Increased
by 58 |
Crime
Rate for Other crimes |
Per
1,000 persons |
69 |
10 |
Decreased
by 59 |
Other
crimes (such as traffic) |
Per
1,000 persons |
156 |
158 |
Increased
by 2 |
Youths
crimes |
Per
1,000 persons |
7 |
4 |
Decreased
by 3 |
|
Roadways |
|
2005 |
2006 |
|
Adequacy
of Roads |
Per
Lane km rated good |
394 |
260 |
Decreased
by 134 |
Winter
control |
Met
standards |
100% |
100% |
No
change |
|
Waste
Water |
|
2005 |
2006 |
|
Waste
Water Connections |
Backed
up connections |
5 |
4 |
Decreased
by 1 |
Bypasses
Treatment |
Untreated
wastewater |
0 |
3 |
Increased
by 3 |
|
|
|
|
|
Water |
|
2005 |
2006 |
|
Water
breaks |
Number
of water breaks |
14 |
4 |
Decreased
by 10 |
|
Solid
Waste |
|
2005 |
2006 |
|
Diversion
of Solid Waste |
Tonnes
deposited |
468 |
499 |
Increased
by 31 |
|
Library |
|
2005 |
2006 |
|
Library
uses |
Per
population |
44,476 |
46,287 |
Increased
by 1,811 |
|
Recreation & Parks
Fac. |
|
2005 |
2006 |
|
Participating
hours |
Registered
Programs |
960 |
2,340 |
Increased
by 1,380 |
Total
hours for drop-in |
|
66 |
520 |
Increased
by 454 |
Participal
hours for Rec Programs |
|
2310 |
2860 |
550 |
| |
Service
Improvements for year
2006
The Township
of Whitewater Region continues
to improve services for
its citizens.
This report details how we’ve improved services in the various areas.
General
Government:
The Township has
improved its collection
policies and has
reduced the tax
arrears. Even
with difficult
economic times
for the agricultural
community due to
various reasons,
our collection
of taxes has improved.
Notices of unpaid
taxes have been
sent out regularly.
Several properties
with more than
3 years in arrearshave
been sold and the
taxes collected. |
Protection
Services:
Fire:
The
cost per $ 1,000
Assessment has
been reduced, the
Township has acquired
better equipment,
more public relation
with regards to
fire prevention
such as smoke alarms
and the fire fighters
have received better
training.
Barriers
to further improvement:
- The
increased cost
of purchasing
new and updated
equipment.
- The
cost of training
personnel to
conform to Provincial
Legislation.
Policing
Crime
rate has increased
considerably and
policing costs
have increased
considerably.
Barriers
to further improvement
- Some
crimes in the
area have actually
decreased, however
most types have
increased. More
police personnel
is needed.
By-Law
Enforcement:
Animal
Control and building
permits have been
improved. More
dog licenses have
been sold and building
permits have been
issued therefore
increasing assessment
base for Township. |
Transportation
Unpaved
Roads
The
operating costs
for unpaved roads
have increased.
Higher operating
costs such as increased
fuel cost and higher
equipment repairs
in order to keep
an aging fleet
on the road contributes
to increased operating
expenses. Township
has adopted a policy
to reduce the use
of dust suppressants.
Instead of applications
on the whole road,
dust suppressants
are applied only
where residences
exist.
Winter
Control
The
operating costs
for winter maintenance
of roadways per
lane kilometre
maintained in winter
increased by 24%.
Plowing routes
were changed to
obtain a more efficient
way of snow removal.
However increased
operating costs
and more severe
storms increased
the cost.
What
barriers are there
to further improvements
- Investment
in additional
staff training
is required to
take advantage
of new winter
control technology.
- Cost
of replacing
aging truck fleet.
- Restriction
of the Employees’ union
agreement for
call out time
prior to regular
starting time
and avoiding
paying overtime.
|
Environmental
Services - Waste
Management
The
cost of solid waste
disposal has been
reduced. Shortly
after amalgamation
in 2001 the Township
introduced curb
side waste collection
for the whole Township
with household
waste to be placed
in a specially
marked bag. As
residents adapted
to this new concept,
we experienced
increased recycling
and decreased waste
taken to the landfill
site. The Township
also purchased
own equipment to
cover solid waste.
What
barriers are
there to further
improvements
- The
lack of a market
for certain materials
limits the ability
to increase the
recyclable collection
further.
- Increasingly
stricter environmental
laws with regards
to operating
landfill sites
such as conducting
studies has increased
the cost of operating
the landfill
sites.
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The 2004
Performance Measures are archived
here
The
2003 Performance Measures
are archived
here
The 2002 Performance Measures
are archived
here (PDF)
A comparison of
2002 and 2003 Performance Measures
is available
here (PDF)
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